Privacy Policy
How CleanScapes LLC collects, uses and protects the information you share with us.
Who We Are
CleanScapes LLC ("CleanScapes", "we", "us") is a family-owned hardscape maintenance company based in Harwinton, Connecticut serving all eight Connecticut counties. Our website is cleanscapesllc.com. You can reach us at (860) 294-5963 or cleanscapesaf@gmail.com.
Information We Collect
We collect information you choose to give us and limited technical information that is collected automatically.
Information you provide
- Your name, phone number, email address, property address and project details when you submit our contact or estimate request form, call us, or email us.
- Photos or documents you send us about your property or project.
Information collected automatically
- Basic technical data such as your IP address, browser type, device type, pages visited and the date and time of your visit, collected through standard web server logs and analytics tools.
- Cookies and similar technologies used by our website, our embedded lead form provider and our embedded Google Maps. See "Cookies and Third-Party Services" below.
How We Use Your Information
- To respond to your inquiry, schedule a site visit and prepare an estimate.
- To communicate with you about your project, scheduling and follow-up.
- To operate, secure and improve our website.
- To comply with legal obligations and protect our rights.
We do not sell your personal information.
Cookies and Third-Party Services
Our website uses a small number of third-party services that may set cookies or collect data under their own privacy policies:
- Lead form - our contact form is provided by LeadConnector (HighLevel). Information you enter is transmitted to and stored by that service on our behalf.
- Google Maps - our location map is an embedded Google Maps frame, which may set Google cookies.
- Google Fonts - fonts are loaded from Google's servers, which receive your IP address when the page loads.
You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site work.
How We Share Information
We share your information only with service providers that help us run our business (such as our form provider, email provider and scheduling tools), with professional advisers, or when required by law. Those providers may only use your information to perform services for us.
Data Retention and Security
We keep inquiry and project information for as long as needed to serve you and to meet our record-keeping obligations. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission over the internet is completely secure.
Your Choices
- You may ask us to update or delete the contact information we hold about you by emailing cleanscapesaf@gmail.com.
- You may opt out of marketing messages at any time by replying "STOP" to a text or "unsubscribe" to an email.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top shows when it was last revised.
Contact
Questions about this policy? Call (860) 294-5963 or email cleanscapesaf@gmail.com.